Just because something is dirty does not mean it needs to be replaced.
Taylor Steamer, LLC has been providing its clients with the ‘red carpet treatment’ since 2007, offering their cleaning and restoration abilities to Richland County and surrounding areas.
Recent client Kristi Carrocci works remotely from home full-time and enjoys keeping her home tidy and welcoming for guests. When she purchased a braided rug for her hardwood floor, she quickly realized it required special care and attention.
“I knew it was time for a much needed cleaning,” Carrocci said. “After searching online for carpet and rug cleaners, I came across Taylor Steamer and was impressed by their positive reviews.”
Taylor Steamer was able to schedule Carrocci an appointment for the same week and kept consistent communication throughout the whole process. The team informed her when they were on their way to the job, were always pleasant to speak to on the phone and in person and had very quick response times.
When there was an issue with the carpet cleaning after it had been completed, Taylor Steamer’s commitment to customer service shone through.
“They came out the very next day to address my concerns and re-cleaned the carpet. They redid it and left it to completely dry, and the problem was solved,” Carrocci said. “Customer service is one of my number one priorities, and they exceeded it.”
Taylor Steamer comes highly recommended from Carrocci for their exceptional service and professionalism. She plans to use their services again in the future and would recommend them to anyone in the area.
The company offers an extensive array of services, including carpet and tile cleaning, upholstery cleaning, emergency water services and fire and mold restoration.
“People call us for a variety of reasons but I love helping our customers get their homes back in order,” Operations Manager Darrell Pitman said. “Our goal is to make sure our customers are satisfied, and we strive to provide the best possible service.”
The dedication to providing excellent service and building strong relationships with their customers sets Taylor Steamer apart in the industry. With a team committed to ongoing improvement and a focus on customer satisfaction, the company continues to grow and make a positive impact in the community.
“We do our best to make sure our customers are satisfied, that is our number one goal,” Pitman said. We have a great team who strive every day to become better technicians and better leaders.”
Taylor Steamer offers reliable and professional cleaning and restoration services. Whether it’s routine carpet cleaning or emergency water damage restoration, Taylor Steamer is there to help, providing peace of mind and exceptional service every step of the way. With a mission to provide customers with a healthier, cleaner, more comfortable home through safe work practices and uniformed, polite, trustworthy technicians, the company strives to ensure every job is to the client’s satisfaction and to Taylor Steamer’s standards.
To learn more about Taylor Steamer and their services visit their website or call 419-524-3939.
