My Account
Welcome to your account page. From this page you can
✍️ Subscribe to newsletters
↕️ Change your membership level
💳 Update your payment details for membership
To access all of these features, create an account or sign in then verify your email below. For more information on how to use the My Account area check out our FAQ at the bottom of the page.
FAQ
What is the difference between “send me a link” and “set a password” when verifying my email?
Both options will send you an email.
Option 1 – Send me a Link
You will receive an email with a big button that says “Verify my email.” Simply click that button and you are verified.
Option 2 – Set a password
You will receive an email with a big button that says “Set a new password.” When you click the button your email will be verified and you will be redirected to a page to set a password to use for future logins.
Do I have to set a password?
No, you are not required to set a password. Passwords can be helpful because you can save them on your browser and make future logins faster. If you do not set a password you will receive an email with a code to enter to log in again.
What are “Orders”?
Think of orders as your transaction receipts. Anytime your membership renews you will have a new order listed in the orders tab.
What are “Subscriptions”?
This is your membership. From this screen you will be able to see your next payment/renewal date, change your payment method, change to a new membership tier or cancel your membership (though we ask if you are thinking of canceling to first email us at membership@richlandsource.com first 😉).
Where do I go to change my membership level?
You’ll want to go to “My Subscription” and select “upgrade.” You will be able to choose from all current plans.
Important: If you are in the middle of your current billing cycle when you upgrade you will be charged a prorated amount upon purchase. The exact amount will be determined by how many days are remaining in your billing cycle. It will appear on the purchase summary as a Sign-Up fee. Later, on your regular renewal date, you’ll be charged the full price of your new membership plan.
To downgrade your membership level, please email us at membership@richlandsource.com for assistance.
Will I have to log in each visit?
We have great news…NO!
You will remain logged in for 30 days (unless you log out or clear your browser cookies) before being prompted to log in again.
What if I need help?
You can always contact our Membership support team at membership@richlandsource.com or call and leave a message at 419-610-2100 (option 1, then option 3).