Toni Ross

Toni Ross, of Galion, is the Operations Manager of The Humane Society of Richland County.

MANSFIELD -- The Humane Society of Richland County has hired Toni Ross as Operations Manager, a position that she began in November of 2019, the agency announced this week.

As Operations Manager, Ross is responsible for overseeing the intake and care of the animals who reside in the shelter. The agency said she brings a wealth of animal care knowledge and experience to this position.

She obtained her Registered Veterinary Technician license in 2007 from the Vet Tech Institue at Bradford School, and later joined Bradford's staff as Animal Welfare Coordinator and Instructor, a position she held for nine years before the school announced its closing in October.

Ross has also worked as an RVT for private practice veterinarians. 

"The addition of Toni to our staff has been an extremely positive one," said Linda Chambers, Managing Director of the Humane Society. "Her love of animals, coupled with her skills and experience immediately made her a strong candidate, and in her short time here she has already shown how exceptional she is with counseling potential adopters, answering animal care questions, and evaluating the health of the shelter pets. We are thrilled that she joined us."

Board President Kristie Massa agreed.

"The main focus of HSRC has always been the compassionate care of the animals," Massa said. "With her extensive experience as an RVT and an animal care coordinator, Toni is the perfect blend of competence and compassion."

Along with overseeing the operations and addressing the needs of the animals, Ross said she is excited to get out into the community to provide educational outreach and engage the community in the proper care of animals, as well as the many benefits of being a pet parent.

Ross lives in Galion with her husband Gilbert, their dog Tess, and four cats. She is also a mother to three adult sons, and has one grandson, James.

To learn more about the Humane Society of Richland County, its animals, programs, and events, visit or on facebook at

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