Because of the pandemic, uncertain economy and loss of jobs, many Ohio residents are having a hard time paying their bills – some for the very first time. Trying to figure out where to go for help can be a challenge all its own.
Columbia Gas of Ohio customers are urged to reach out to now, before disconnections begin in August for customers who are behind on their gas bills.
“We can work with you on affordable payment plans and provide information on other assistance available – not just for utilities, but other household expenses,” a Columbia Gas press release stated.
One of the assistance programs available is HeatShare, administered by the Salvation Army. It uses money donated by Columbia Gas and its customers and employees to help eligible customers pay their Columbia Gas bills.
“Our customer care team can help you get connected to the Salvation Army, or you can reach out to them directly,” the statement noted. “More than ever before, we want to help our customers get through these tough times by providing solutions to what can feel like unsurmountable problems. We’ll work with your budget and timeline so you can feel some financial relief.
“Our customer care teams are ready to help. Here’s how to reach us:”
• Call 1-800-344-4077
• Send us a message on Facebook, Twitter or Nextdoor
In addition to the Salvation Army, there are many other selfless organizations serving Ohio communities.
“I want to thank all the nonprofit organizations across the state that are stepping up to help those who are struggling,” said Bill Loomer, Manager, Communications and Community. “Columbia is proud to be one of many community and business partners helping to provide Ohioans with relief during this pandemic and beyond. As a company, we’ve contributed more than $550,000 to nonprofit organizations across our 61 county service area to help provide assistance to those who need it most, and we remain committed to continue finding ways to help.”
For details on our COVID-19 response, visit ColumbiaGasOhio.com.
