Details for Richland County Job & Family Services is hiring Eligibility Referral Specialists

Position Description:

Richland County Job & Family Services seeks full-time Eligibility Referral Specialist 2 positions. 

In a call center environment, responsibilities include obtaining client information by answering telephone calls; interviewing clients; verifying information to determine eligibility for public assistance programs and maintaining communication with clients to determine continued eligibility. Must be able to use multiple computer systems while using a headset.

Minimum requirements:

  • 6 courses or 6 months experience in budgeting;
  • 3 courses or 3 months experience in public relations;
  • 3 courses or 3 months experience in office practices & procedures;
  • 3 courses or 3 months experience in interviewing;
  • Or education, training and/or experience in an amount equal to the minimum qualifications stated above.

Preferred Qualifications: Associates or bachelor’s degree in a related field, excellent communication skills.

Benefits: Ohio Public Employees Retirement System, Insurance

Salary: $17.51 per hour or more dependent on degree.

 Employment applications may be obtained from and submitted to (resume also required):

Richland County Commissioners

50 Park Avenue East

Mansfield, Ohio 44902

Applications may also be obtained online at -> All applications must be submitted to the Richland County Commissioners at the address above by the application deadline.

Application Deadline: 4:00 p.m., Thursday, October 31, 2019

All employees and applicants for employment will be recruited, hired, promoted, transferred, demoted, laid off, terminated, suspended, evaluated, or otherwise dealt with in a fair and equitable manner based solely upon merit, fitness and such bonafide occupational qualifications as each individual might posses. No personnel decision shall be based upon race, color, religion, sex, national origin, age, handicap, disability or other non-job related criteria. 

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  • Base Salary
  • Education Level
    High School
  • Employee Type
    Full Time
  • Employer
    Richland County Job & Family Services
  • Industry
  • Listing Type

171 Park Avenue East, Mansfield, OH 44902