Catalyst Submitted Article 2

Catalyst Life Services is here to help no matter where you are on your personal journey.

You don’t have to wait for life saving services

Catalyst Life Services has been in Richland County for over 65 years and has always adapted to the needs of the community. Recent research has shown that with the uncertainties and stresses created during COVID-19, mental health issues and substance use have increased nationally. In Richland County, from 2019 to 2020, overdose rates increased by 11.31% (433 in 2020) and overdose deaths increased by 51.35% (56 deaths in 2020). Suicides went from 9 in 2019 - to 16 in 2020. Throughout all the worries, stresses, and struggles of life, the community needs to know they are not alone. 

Catalyst’s Open Access hours allow the community to call 419-756-1717 between 7:30am-9:30am, Monday through Thursday. By calling during these hours, a person will be scheduled with a clinician that very same day for mental health or substance use assessment for adults 18 and over.

Erin Schaefer, Executive Director at Catalyst, believes people should not have to wait for the help they need and deserve.

“We know people can’t wait to get in for services. When they decide to seek help, they need help in that moment, not days or weeks later. Open Access allows people to decide when they’re ready to engage in treatment. And when they’re ready, we’ll be here for them,” Schaefer says.

On average, people in America will wait 11 years from onset of mental health symptoms until receiving mental health services. Many barriers can factor into this 11-year waiting period including stigma, lack of payment and transportation, or simply not knowing where to go. Mental health and substance use treatment can provide support, healing, and life-saving services – no one should have to wait and everyone should have access to these things as quickly as possible. 

Catalyst can immediately connect individuals to life-saving services, such as: counseling / therapy, case management, psychiatric nursing, psychiatric medical management, crisis services, detox /withdrawal management, medication assisted treatment, peer recovery support, outpatient and residential alcohol and drug treatment services.  Services are available virtually via telehealth to assist those who have concerns or barriers to receiving treatment onsite. To be connected to these services and receive a same-day assessment, call 419-756-1717 between 7:30am-9:30am, Monday through Thursday.

Catalyst accepts all payer sources including Medicaid & Medicare and offers financial assistance for treatment services. 

One Catalyst client shares how the open access hours have been impactful. “It was hard to make the first call, but once I did, I was treated with respect and able to get into treatment the same day.” The client further explains, “I got detoxed, and then followed up with groups for my addiction, seeing a counselor, and meeting with my case manager. Catalyst saved my life.”

Elaine Surber, Executive Vice President and Director of Substance Use Disorder Services explains, “Sometimes what you are experiencing right now can’t wait.  For individuals dealing with substance use and mental health issues, taking the first step can sometimes be the hardest.” 

Surber continues, “There is no wrong door for those who are seeking help.  One option is taking advantage of Open Access. We have trained clinicians ready to help you take the first step in beginning your journey to wellness.”  

Over the years, clients have received a multitude of services geared toward treating the whole person while caring for the mind, body and spirit. To access other services such as withdrawal management, child & adolescent mental health, vocational, audiology, and deaf services, call the Catalyst 24/7 Helpline at 419-522-HELP (4357). 

Catalyst wants you to know that no matter what you’re dealing with, you are not alone. You are on a journey and we can be there, walking right beside you.

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